退貨政策
退款、退貨及換貨
除貨物送達時發現品質問題外,所有商品不設退款、退貨或換貨。如商品有品質問題,我們接受收貨後7天內退貨要求,我們將減去退貨運費後全額退款。如果您的訂單在送達時出現任何損壞,請盡快發送電子郵件至 enquiry@rhythm-shop.com.hk 並附上您的訂單編號和商品狀況照片。
我們會根據具體情況處理問題並盡力提供滿意的解決方案。
In any case, RHYTHM HONG KONG COMPANY LIMITED reserves the right to amend terms & conditions and of final decision on all matters of disputes related to refund, return and exchange.
缺貨及替換
RHYTHM HONG KONG COMPANY LIMITED shall make every effort to ensure products displayed on the Online Shop are in stock. If a product runs out of stock, RHYTHM HONG KONG COMPANY LIMITED reserves the right to offer a substitution or refund to the customer.
RHYTHM HONG KONG COMPANY LIMITED shall make every effort to provide customers with a substitute product of similar value and style. RHYTHM HONG KONG COMPANY LIMITED shall notify customers of unavailable products and their substitutes by phone or email before delivery.
Customers have the right to reject any substitutes offered. RHYTHM HONG KONG COMPANY LIMITED will refund the amount that customers have been charged for that product.
如客戶接受替代產品,則客戶訂單的最終價值可能會因替代產品的價值而受到影響,最終收取的價格為訂單確認當天適用的價格。
All orders are subject to confirmation of final availability and RHYTHM HONG KONG COMPANY LIMITED reserves the right to decline any order at our sole discretion.